Automation of business processes in IT companies- how to do it and why it is necessary

Alex Igrov
4 min. to read

Endless tedious manual tasks, chaos in processes and data, excel spreadsheets for every occasion, and little to no clear understanding of everything happening in the company. Unfortunately, this picture is a reality for thousands of Ukrainian IT companies, and we know this from our experience working with hundreds of them. 

Although some companies manage to grow even in such conditions, most stay at the same level, and others simply stagnate and eventually sink. It happens because there is no understanding of how to automate processes, remove the human factor, and use solutions created to simplify work, not complicate it. Of course, business automation is the only way out here, which is possible with the right ERP system. 

A proper ERP system organizes the chaos; it shows and helps to remove bottlenecks and increase efficiency by dealing with many routine tasks.  Let's take a closer look at how you can implement an automation system to manage and grow your IT company.

The role of ERP systems in automating business processes of IT companies

An ERP system, or Enterprise Resource Planning, is a platform that includes a number of solutions, each responsible for a specific aspect of the company's activities. Due to such a solution, large amounts of work can be done in just a few clicks, reducing time spent and increasing productivity at every step.

Automation of business processes offers IT companies many advantages, such as eliminating mistakes caused by the human factor, optimizing work, and allowing you to focus on strategic goals. In addition, such an approach provides better interaction between different departments, eliminating the need to chaotically share docx files or Excel spreadsheets (not to mention boring paper reports). 

The list of processes that can be automated in the work of an IT company is considerable, including project and task management, time tracking, reporting, financial accounting, and software development processes. Of course, this is only part of the tasks the ERM system can improve because its capabilities are much more significant.

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What functionality does an ERP system have?

Typical system modules include financial management, projects, clients, HR and Recruitment, CRM, reporting, forecasting, and much more. The main idea is to collect all the information and processes in one place, providing easy access and real-time data control.

An ERP system can sometimes be confused with other software solutions with similar properties, such as CRM. Still, it is crucial to understand that the latter's functionality covers only working with clients and leads. Also, there are various financial and accounting programs or applications with similar settings that you can easily find on the internet.  However, the main difference between them and ERP systems is the ability to combine all functions into a single platform without using multiple tools. It's easy, convenient, and affordable.

If you operate a large-scale company, you must have an ERM system. Of course, you don't have to use it, but then there are a number of risks associated with loss of business efficiency. Regarding medium and small businesses, ERM solutions can be flexible and include only the necessary modules. 

How to choose an ERP system

If your accounting department takes a long time to prepare documents, employees spend a lot of time on routine tasks, and customer interaction could be better, it's time to purchase an ERP system. The market offers many options, from universal packages to specialized solutions, each with advantages and features. However, the key to a successful choice is to find a platform that will provide the necessary functionality and be easy to integrate and use.

You don't need to choose multiple platforms to automate all processes with a single solution. For example, our ITFIN automation system combines all the necessary functions. The system modules automate the work of the finance department, managers, CEOs, HR specialists and recruiters, and project managers, and each tariff plan has unique offers at a pleasant price. Our platform offers the flexibility and scalability you need to support your company's growth while providing an intuitive interface to effectively manage all aspects of your business. 

Invest wisely

Process automation today is an investment in the future of your business. Therefore, choosing an ERP for an IT company can be crucial in achieving your performance indicators, increasing productivity, and improving your competitiveness.  Using a system like ITFin, you can easily streamline current processes and change the rules of the game. 

If you are interested in getting free access to our ITFin ERP system, talking to us, or just learning more - you can do this by leaving a request here

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Alex Igrov
4 min. to read
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